Superior Seating Reviews

Superior Seating has an overall rating of 4.4 based on 104 reviews. Customer feedback on Superior Seating is mixed: Superior Seating reviewers highlight positive aspects like comfortable seating, good customer service, wide selection, affordable prices, which strongly appeal to event planners, venue managers, individuals hosting gatherings. However, Superior Seating is often criticized for its long shipping times, limited customization options, occasional quality issues, website navigation difficulties.

4.4/5.0

104 reviews

5 Stars

73

4 Stars

13

3 Stars

2

2 Stars

3

1 Star

9

All Superior Seating Reviews (104)
Bunnymajah
September 30, 2021
"Definitely a thumbs up!"
We got some metal chairs featuring a wooden veneer back and seat from Superior Seating. They showed up in perfect condition, are super comfy, and fit right in at the Mellow Mushroom restaurant. I totally recommend them and will be ordering from Jane again for our other locations down the line!
orangedog379
August 27, 2021
"Not a great experience"
We bought various types of chairs and tables. The chair itself was okay. However, the delivery was just terrible. The driver was incredibly rude. It was a really unpleasant and degrading experience.
smallfrog641
August 22, 2020
"Top-notch furniture"
Fantastic furniture, and the sales rep really knew their stuff. They made the phone purchase a breeze. Delivery was spot on!
Stephen.Armstrong
August 05, 2020
"Simply Incredible!"
I really wish I could share a photo with my review. I received a truly fantastic combination of stools and chairs. The quality is way better than I anticipated for the amount we spent.
Kior
July 31, 2020
"Promises of Quick Shipping, But No Delivery"
This company is quite the piece of work. They claim to ship quickly but are just out to get your cash, then they keep lying, which really ticks off customers. If they had just been honest and said that no shipping companies would work with them, or if they charged a bit more to use a reliable service, they might actually do well. After this experience, I can't recommend them at all. I found out today, 14 days after they took my payment, that they’re canceling my order and refunding me. They weren’t too happy about my review since I got no response from customer service. Then Mr. Bradley reached out to express his thoughts on my feedback and mentioned I should see my refund by tomorrow. I’ll keep you posted. Well, I got a receipt saying I was refunded four days ago, but it’s still not in my account. I just don’t get how a company can take your money so fast but not give it back in the same way. Either they’re short on cash or that receipt is just a bunch of nonsense. Best to steer clear of this shady operation and their employees.
Robert.Hall
July 30, 2020
"Great service experience"
I purchased 60 chairs for my dining area. The quality is top-notch, and they arrived super quickly. I’d surely buy from them again.
RodneyDaniels
July 24, 2020
"Awesome support and speedy shipping..."
Fantastic customer support and fast delivery. Selma from Superior Seating was super helpful!
Chucksurvey
July 23, 2020
"Awesome item at fantastic prices"
This is an awesome item at fantastic prices, truly one of the top options out there, and I put in a ton of research before making my choice.
goldengoose627
July 23, 2020
"Driver failed to reach out to the contact on..."
The driver didn’t get in touch with the contact listed on the order. Instead, they dropped off the items at the wrong location. My customer, along with 10 volunteers, had to haul all 100 chairs to the right place. Now, I’ve got one very dissatisfied customer. What’s up with no call?
SandraMoreno
July 22, 2020
"Amazing Service from Superior Seating!"
The team at Superior Seating was incredibly helpful and responded in no time. We discovered exactly what we needed from their wide range of options. They delivered just like they said they would! It was a fantastic experience collaborating with them.
TerriThomas
July 21, 2020
"Exceptional customer support"
The customer support was exceptional! The staff was super helpful and quick to respond...and the delivery of the tables and chairs was right on time, especially given how fast I needed them! They look great and feel solid, but I gotta say, they do scratch pretty easily. Just moving a cardboard box from one end of the table to the other left a mark...and that was totally by accident. Aside from that, it's a fantastic product!
NelliePorter
July 11, 2020
"Happy We Chose Them"
Great tables in terms of appearance and build. The only tricky bit was the minimum order requirement, which isn't perfect for smaller businesses. The ordering was straightforward, and the delivery time was quicker than I thought, especially considering we ordered during a global pandemic.
Muusyastephenkyalo
July 11, 2020
"Awesome time with Superior"
Had an awesome time with Superior. The product is top-notch and showed up in perfect condition. The cherry on top? It came fully put together.
biggorilla762
July 10, 2020
"Incredible fast shipping and super..."
Incredible fast shipping and super professional! Just like the images and in flawless condition upon arrival! I ordered 30 chairs with a crazy tight deadline, and they showed up days ahead of when they were supposed to! Highly recommend!!! Would absolutely buy from them again!
beautifulbutterfly625
July 10, 2020
"Fantastic products and service!"
We purchased patio furniture for five of our restaurant spots from Superior. We've been really pleased with all of it. Collaborating with Jane and Selma was a delight! They were super knowledgeable and really looked after us, going the extra mile on every single order!

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